Leading the representations for Maynilad was Mr. Randolph Estrallado, Chief Operating Officer; for Manila Water, Ms. Esmeralda Quines, Group Director, East Zone Business Operations; for Meralco, Ms. Cecilia Domingo, Senior Asst. Vice President. On the part of the Quezon City Government, Building Official Isagani Versoza, Jr. and City Engineer Joselito Cabungcal signed their commitments as well.
These commitments bring much greater convenience to the public since it lessens the need for applicants to go from one agency to another. It also significantly streamlines the service processing units to the periods mandated by the Ease of Doing Business Law signed by the President Rodrigo Duterte in May 2018.
This law directs the cutting of red tape in government services delivery systems, and provides maximum periods for the processing of simple and highly technical transactions.In his welcome remarks, Mayor Herbert M. Bautista said, “For several years, Quezon City has served as the test case for these streamlining measures. As the pioneer in many of these initiatives, our learning curve has been steep and continuous… In 2017 to 2018, we worked at significantly streamlining the process for two indicators for the World Bank study: that is, ‘starting a business’ and ‘dealing with construction permits.’ … Today, we shall further streamline the process for construction permitting by signing Memoranda of Understanding with electric and water utilities, that will make it so much easier for the public in applying for new water connections and for the installation of electric poles.”
Drafting of the MOUs was the product of a series of coordinative technical and legal discussions among the Building Official, the City Engineering Department, the City Legal Department and the City Administrator’s Office; the Competitiveness Bureau of the Department of Trade and Industry; as well as the representatives of Meralco, Maynilad and Manila Water.
These commitments move Quezon City many steps further in it reforms to the further ease the process of doing business in this city, particularly for ‘construction permitting’ amd ‘getting electricity.’ It is meant to be pilot for the other LGUs to following as well, so that the entire country can benefit from the streamlined measures.
They complement earlier reforms instituted by the City Government. Over the past two years, Mayor Bautista issued executive orders and forged an MOU with Bureau of Fire Protection Quezon City to operationalize one stop shops for new business registration and for construction and occupancy permits for simple structures. The pioneering one-stop shop for construction permits shows that it is possible to evaluate applications for single family dwellings, three-storey buildings, and warehouse to just a maximum period of five working days and going through all the processes of obtaining locational clearance, fire safety inspection certificates, and building or occupancy permits in just one location.
The Quezon City Business One Stop Shop is at the ground floor, Civic Center A, while Construction permits One Stop Shop is at the ground floor of the new Building Regulatory Offices, both at the Quezon City Hall compound.