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Convergys Philippines is its largest location globally

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Convergys, a global leader in customer management, has been hiring 400 more employees in the past few months for its new site at 3 Cyberpod, Eton Centris, Diliman, Quezon City.  The new, state-of-the-art site is fully dedicated to customer service operations for Convergys’ client Telstra, the leading telecommunications company in Australia. All 400 personnel will be for day-shift operations.

Convergys – Eton Centris in Quezon City is only a few steps away from the Centris MRT Station along EDSA.  With over 500,000 fans, Convergys Philippines has the largest Facebook fan base among BPOs in the country.

Convergys was recently named to the International ICT Awards Hall of Fame for winning Employer of the Year three times. In 2013, Convergys was ICT Company of the Year and Stream, ICT Employer of the Year.

etoncentrisEarlier this year, Convergys acquired Stream Global Services for $820 million, making the Philippines its largest operations site globally.  Convergys is also planning to add another 6,000 employees to its existing roster, which currently comprises 35,000 Convergys employees and 20,000 Stream employees.  The current tally of 55,000 employees across 34 Convergys sites and 11 Stream sites is equivalent to around 44% of the company’s global workforce. Convergys’ next largest location is the United States.

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